The law is a very broad subject, there are many aspects to it. This is only natural because the law needs to be applicable for all situations and at all times. Due to this, some of it is easily recognizable, but some others are less familiar while some exist yet many people have no idea what it is or are unclear about its meaning .
In order to provide the best service to our users, Legist has chosen to solve this problem by creating multiple categories to let people ask questions or search for answers to easily find the legal help that they seek.
The importance of categories cannot be overlooked because categories create an index of the app rather than forcing people to search the entire app for an answer about a certain topic. It also grants the app an orderly appearance that leads to efficient use of our customers’ time.
We are aware that people have many priorities and believe that when insearch of legal help, the quicker an answer is received the better it is for the customer. Categories are also important because they allow legal advocates to instantly find questions which they can easily answer, this lets them provide accurate answers because they are speaking on subjects they are familiar with.
Currently, there are six basic categories which include Health, Disability, Family and Housing. We chose this as our starting point because many legal questions are centered around these categories as they apply personally to a large number of people. Legist seeks to make sure that all of our customers’ have a chance to find a post which will help them in their search for legal help.
In the future, if our customers require it, we are open to expanding the category listing so that we can better satisfy our customers.