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June 2021

How the Legist Rating System Works

Technology /

We’re committing to rolling out at least one new feature or enhancement to our legal platform.

After a lawyer reaches out to you to help, Legist users are given the opportunity to rate a lawyer’s response based on your one on one interaction.

Ratings are from one to five stars. Lawyers are able to see the average of all ratings given to them, it’s a star sign with the average number next to it.

The rating system is designed to improve the quality of responses on the legist Platform. We help users and lawyers experience a comfortable and enjoyable experience.

Remember, you can’t buy a good rating, only earn one, so follow our tips to make sure to keep your star score high.

As a lawyer you want your response to be as detailed as possible. Try to limit the number of questions that could arise after the user reads your response or direct message.

Never ask for a rating or  pressure users into giving you a rating. If you are doing a great job, they’ll rate you well.

How the Legist Rating System Works Read More »

Indexing the Law

Legal /

The law is a very broad subject, there are many aspects to it. This is only natural because the law needs to be applicable for all situations and at all times. Due to this, some of it is easily recognizable, but some others are less familiar while some exist yet many people have no idea what it is or are unclear about its meaning .

In order to provide the best service to our users, Legist has chosen to solve this problem by creating multiple categories to let people ask questions or search for answers to easily find the legal help that they seek.

The importance of categories cannot be overlooked because categories create an index of the app rather than forcing people to search the entire app for an answer about a certain topic. It also grants the app an orderly appearance that leads to efficient use of our customers’ time. 

We are aware that people have many priorities and believe that when insearch of legal help, the quicker an answer is received the better it is for the customer. Categories are also important because they allow legal advocates to instantly find questions which they can easily answer, this lets them provide accurate answers because they are speaking on subjects they are familiar with.

Currently, there are six basic categories which include Health, Disability, Family and Housing. We chose this as our starting point because many legal questions are centered around these categories as they apply personally to a large number of people. Legist seeks to make sure that all of our customers’ have a chance to find a post which will help them in their search for legal help.

 In the future, if our customers require it, we are open to expanding the category listing so that we can better satisfy our customers.

 

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Can’t Chat with an Advocate? No Problem

Legal, Technology /

After users have asked a question on the Legist platform, every lawyer on the platform can see your questions and comment on it. The lawyers also have the option of initiating a conversation with you directly if they think they can be of assistance to you. From here, you can either continue the chat or ask to meet up.

After a conversation has been created, what follows depends on the users.

On our application, lawyers always initiate the first conversation. This is dependent on the nature of your question and what role the lawyer feels they can play in your situation.

Users cannot initiate a conversation with the lawyers directly. However, they can post questions that are relevant and detailed and a lawyer can reach out to be of assistance..

Legist was designed to create an open market for legal concerns, so there are no rules or hidden costs to how you choose to express your legal concerns.

 

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